Contact information
Customer support
Email: hello@kovesneakers.com
Business hours
Monday – Friday, 9:00 AM – 9:00 PM (PST)
Response time
We do our best to get back to every inquiry within 24–48h.
Before reaching out
To help us resolve your issue as efficiently as possible, please have the following ready when you contact us:
- Your full name
- Your order number
- A brief summary of your question or concern
How we can help
Our team is here to assist with:
- Order status and updates
- Shipping and delivery questions
- Damaged or defective item reports
- Product details and sizing
- General store inquiries